Privacy Policy

At Auvira Ventures Private Limited, we value your privacy and are committed to ensuring the protection of your personal data. This Privacy Policy applies to all brands, subsidiaries, and initiatives affiliated with or initiated by Auvira Ventures. It explains how we collect, process, use, store, and safeguard your personal information in accordance with Indian data protection laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (DPDP Act). By using our website, products, and services, you acknowledge and consent to the terms outlined in this policy.

Information We Collect

We collect and process personal and non-personal information when you engage with our brands, visit our websites, or use our services. The personal information we collect includes, but is not limited to, your full name, contact number, email address, shipping and billing addresses, and payment details. All payment-related information is processed securely through third-party payment gateways to ensure the safety of your transactions. If applicable, we may also collect your account login credentials and verification details such as PAN, Aadhaar, GST, or other business-related documentation to comply with tax regulations and financial reporting requirements.

Additionally, we collect non-personal information such as device-related details, including IP address, browser type, and operating system, along with website usage data, such as browsing behavior, pages visited, and time spent on each page. We utilize cookies and other tracking technologies to analyze website activity, improve user experience, and personalize marketing strategies. This information helps us optimize our digital platforms and tailor our services to better meet your needs.

How We Collect Your Information

Your information is collected through various means to ensure seamless service delivery. It may be gathered directly when you register on our website, place an order, subscribe to our services, or interact with our customer support team. Additionally, we collect data automatically through cookies, web analytics, and other tracking tools that monitor user behavior on our website. These technologies help us understand visitor preferences, improve website performance, and enhance security measures. In some cases, we may also obtain information from third-party sources, such as payment processors, verification agencies, and marketing partners, to validate transactions, prevent fraud, and personalize marketing efforts.

Purpose of Data Collection and Usage

The information we collect is used to enhance your experience with Auvira Ventures and its affiliated brands. Primarily, we use your personal data to fulfill product orders, process payments, arrange shipping, and provide efficient customer support. Your details also enable us to improve user experience by analyzing website interactions, understanding customer preferences, and optimizing our digital platforms.

Additionally, we process data for legal and compliance purposes, including maintaining tax records, fulfilling regulatory obligations, and ensuring fraud prevention. If you have opted in, we may use your contact details to send you promotional offers, newsletters, and updates about our products and services. You always have the option to unsubscribe from marketing communications at any time. To safeguard both our customers and our business, we also monitor data for security purposes, detect unauthorized access, and take necessary actions against potential threats or fraudulent activities.

Legal Basis for Processing Data

We process personal data based on several legal grounds to ensure compliance with Indian laws. Your data is processed with your consent, particularly when you agree to receive marketing communications or share additional details for specific services. In cases where data is essential for fulfilling contractual obligations, such as order processing, payment transactions, and service delivery, we rely on contractual necessity as the legal basis for processing.

Additionally, we process data to meet legal obligations, including tax filing, fraud prevention, and regulatory compliance. In some cases, we use data for legitimate business interests, such as improving customer service, optimizing business operations, and ensuring data security. These legal justifications ensure that all data collected is used responsibly and in accordance with applicable laws.

Sharing and Disclosure of Data

Auvira Ventures does not sell or rent personal data to any third parties. However, we may share necessary data with trusted service providers who assist in processing payments, delivering orders, and providing IT security. These partners include payment processors, logistics providers, IT security firms, and customer service platforms, all of whom are contractually bound to protect your data and use it strictly for the intended purposes.

In compliance with legal requirements, we may also share information with government authorities, courts, or law enforcement agencies when required under Indian law. If Auvira Ventures undergoes a merger, acquisition, or business restructuring, your data may be transferred as part of the company’s transition, but it will continue to be protected under the applicable privacy laws.

Data Storage and Retention

All personal data collected is stored securely using encryption, restricted access controls, and advanced cybersecurity measures. We retain your data only for as long as necessary to fulfill the purpose for which it was collected, comply with legal and tax obligations, and resolve any disputes or enforce agreements. If you request data deletion, we will remove your information as per regulatory guidelines, unless we are required to retain it for legal compliance.

Data Protection and Security

To ensure the security of your personal information, Auvira Ventures implements industry-standard security measures, including SSL encryption, access control mechanisms, and regular vulnerability assessments. These safeguards protect against unauthorized access, data breaches, and cyber threats. However, while we take every precaution to secure your information, we encourage users to follow best practices, such as protecting login credentials, enabling two-factor authentication, and avoiding sharing sensitive data on untrusted platforms.

Your Rights Under Indian Data Protection Laws

Under the Digital Personal Data Protection Act, 2023, you have several rights regarding your personal data:

Right to Access – You can request a copy of the personal data stored with us.
Right to Correction – If your details are inaccurate or outdated, you may update or modify them.
Right to Erasure – You may request the deletion of your personal data, subject to legal and regulatory obligations.
Right to Withdraw Consent – If you have consented to marketing communications, you may opt out at any time.
Right to Grievance Redressal – If you have concerns about data misuse, you can escalate your complaint to our Grievance Officer for resolution.

To exercise these rights, please reach out to us at business@auviraventures.com.

Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to enhance functionality, personalize user experience, and analyze site performance. These cookies help us improve website usability, track visitor behavior, and serve targeted advertisements. You can manage or disable cookies through your browser settings if you prefer to restrict their use.

Third-Party Websites and Links

Our services may contain links to external websites that are not operated or controlled by Auvira Ventures. While we strive to partner with reputable entities, we are not responsible for their privacy practices. We encourage users to review the privacy policies of third-party websites before sharing any personal information.

Policy Updates and Changes

Auvira Ventures reserves the right to update this Privacy Policy periodically to reflect changes in legal requirements, security practices, or business operations. Any updates will be posted on our website, along with a revised effective date. We encourage users to review this policy periodically to stay informed about any changes.

Contact and Grievance Redressal

For any concerns, inquiries, or grievances related to this Privacy Policy, please contact our Grievance Officer as per Section 10 of the DPDP Act, 2023:

Grievance Officer
Brindha Sampath
Auvira Ventures Pvt. Ltd.
Email: business@auviraventures.com

If you are dissatisfied with our response, you may escalate your concern to the Data Protection Board of India in accordance with the DPDP Act.

By continuing to use our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Your trust is important to us, and we remain committed to safeguarding your privacy across Auvira Ventures and its affiliated brands.